𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐞𝐝 𝐟𝐨𝐫 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞

TERMS AND CONDITIONS ADDENDUM TO CUSTOMER PURCHASE AGREEMENT BETWEEN CUSTOMER AND COMPANY

Purchase Restrictions

• At the time of commitment to purchase, Customer is required to submit a good-faith deposit to secure the transaction and confirm intent to purchase. All sales are final. Company grants no right of return, cancellation, or refund to Customer for any purchased items. All deposits, payments, and fees made at the time of purchase are strictly non-refundable, non-transferable, and not subject to chargeback, cancellation, reversal, or dispute under any circumstances. Deposits are applied only to the specific order for which they were paid. Deposits do not constitute open credit and cannot be applied to any other product, service, or order unless expressly agreed in writing by Elitera Aesthetics.
• Due to continuing System improvements, prices and specifications set forth in the Customer Purchase Agreement are subject to change without notice.
• Company reserves and the Customer grants to Company, a security interest in any System sold, and all proceeds to secure full payment as required under the Customer Purchase Agreement. If Customer defaults or breaches any term of the Customer Purchase Agreement or this Addendum, Company has the unconditional and irrevocable right to enter Customer’s place of business or facility and retake possession of the System or any other purchased items. Customer further agrees that while any amount due on the System is owed by Customer to Company, Customer may not transfer, pledge, hypothecate, offer as collateral or encumber the System.

General Ownership Conditions and System Use

1. FOB Origin.Customer assumes title and control of the goods the moment the carrier signs the bill of lading. Customer assumes risk of transportation and is responsible for filing claims for loss or damage, and is responsible to obtain insurance for coverage of any claims for loss or damage which may occur during transportation.
2. Customer Responsibility for System Use, Results and Care.Company makes no representations or warranties regarding compliance with federal, state or local laws, rules or regulations, or medical or treatment guidelines that might apply to the sale, use or operation of the System. Company is not providing medical care, assistance or advice to Customer or its patients or clients. Customer has the sole responsibility for the supervision and provision of any medical and/or surgical case or other procedures performed through, in conjunction with, or by the use in any way, of the System. Customer agrees to indemnify, defend, protect and hold Company free and harmless from and against any and all claims, loss or liability (including but not limited to costs, damages, expenses, attorney’s fees and costs) that may arise through any claims for bodily injury, personal harm, death or other damage arising out of the use or operation of the System.
3. Company Limitation of Liability. Limitation of Company Liability: Customer understands and agrees Company’s liability shall not under any circumstances exceed the amount of the unit price stated in the Customer Purchase Agreement or paid by Customer to Company. Customer further understands that Customer shall be fully liable for all indirect, special, incidental, consequential or exemplary damages related to Customer’s use, operation, maintenance and handling of the System, including but not limited to incidental or consequential damages for injury to person or property, lost profits, lost sales or any other incidental or consequential loss, whether foreseeable or not and whether related to any actions or conduct by Customer, or Customer’s staff, assistants, contractors or employees.
4. System Restrictions and Purchase Authority. Federal, state or local law may restrict the sale of the System to or at the order of a physician, healthcare professional, dentist, veterinarian or other practitioner licensed in the state in which the System is used or ordered. Customer warrants and represents either that (a) Customer is a practitioner licensed by the law of the State in which the Customer practices to use, or order the use of, the System (an “Authorized Practitioner”), or (b) Customer is purchasing the System pursuant to a prescription or other order issued by an Authorized Practitioner, whose license type and applicable identifier (e.g., license number) have been provided to Company in writing. Customer is solely responsible for knowing the licensing requirements by any applicable state or federal governing board or regulatory body, with regard to the ownership, operation and use the System, including all procedures performed with the System, in the state in which the System will be used. Customer warrants and represents he/she/it has had opportunity to investigate such requirements, as well the opportunity to consult with legal counsel or independent advisers on these matters and is choosing to purchase the System based upon his/her/its own judgment, research and/or advice.  No communication (written or oral) that the Customer has received from Company, its parents, employees, principals, or agents shall be deemed to be an assurance or guarantee that Customer or anyone in Customer’s practice can legally operate or use the System and Customer is not relying on any such communication in choosing to purchase the System.Customer will ensure that, when necessary, the System will only be operated or utilized under proper supervision or at the required direction of a medical or health care practitioner in accordance with all applicable laws, rules and regulations. Customer accepts sole responsibility for ensuring that any operator of the System is licensed and qualified to use and operate the System safely and properly in a clinical setting and to perform medical procedures in accordance with all laws, rules, regulations and guidelines applicable to the System in the state in which the System will be used.Customer will hold InMode harmless from any and all claims, actions or liability related to any his or her purchase, or the operator’s use, of the System, stemming from licensing requirements, prescriptive authority, or legal ability to operate the System under any state or federal board rules, regulations or guidelines.
5. Third Party Education and Training. Where Customer purchased supplemental third party education courses or training for use of their Elitera Aesthetics device, Customer is advised that the information contained in such third party education was created, designed, and written by a third-party medical professional and/or independent contractor and not an Elitera Aesthetics employee. The information provided in such education reflects his or her years of medical experience, practice, and judgment. Elitera Aesthetics makes no representations or warranties concerning this training, individual experiences or results, which may vary, and expressly disclaims any liability arising from or relating to Customer’s purchase of or attendance at any such supplemental education. Elitera Aesthetics was not involved in the design or preparation of the supplemental educational content, which may not reflect the opinions or views of Elitera Aesthetics, its parent or affiliate companies, or any of their contractors.
6. Termination of Use. Customer acknowledges that its use of the System is subject to compliance with the usage and other requirements described in the Customer Purchase Agreement (including, without limitation, the “System Restrictions” provision above). Customer’s authorization to operate the System and license to the software will terminate automatically in the event Customer fails to comply with such requirements. In such event, in addition to any other remedies available to Company under applicable law, Customer expressly agrees that Company will have the right to cease selling any System or associated items to the Customer, including but not limited to supplies and consumables.
7. Attorneys’ Fees and Costs. In the event Customer or Company bring any suit, action or other legal proceeding (including arbitration) relating to the subject matter, interpretation or enforcement of Customer Purchase Agreement or these Terms and Conditions, the prevailing party (as determined by the court, agency, arbitrator or other authority before which suit, action or legal proceeding or arbitration is commenced) shall, in addition to such other relief as may be awarded, be entitled to recover reasonable attorneys’ fees, expert witness fees, statutory and non-statutory expenses, costs of suit and investigation fees incurred (including, without limitation, reasonable attorneys’ fees, expert witness fees, expenses and costs incurred in appellate proceedings, in establishing the right to indemnification, or in any action or participation in, or in connection with, any case or proceeding under Chapter 7, 11, or 13 of the Bankruptcy Code, 11 U.S.C. 101 et seq. or any successor statutes).
8. Venue for all disputes. Customer agrees that in the event there is any dispute arising out of, or relating, to the Customer Purchase Agreement and these Terms and Conditions, the venue of any such dispute will be the State of Delaware, which shall have sole jurisdiction for any dispute.

Warranty Information

1. Limitation on Return of System or Goods. No System that is damaged, altered, improperly maintained, or used in a manner for which it was not intended or designed, will be accepted by Company upon return shipment without prior approval from Company’s Customer Care Department, which may be contacted at +1(800)-750-0750 Authorization for any System return is at the sole discretion of Company. All returned Systems or associated items must be accompanied by a RETURN MATERIALS APPROVAL issued by Company from its Customer Care Department.
2. System Warranty.(a) Company warrants to the original purchaser of any System, except for laser consumable/accessories, that the System is free from defects in material and workmanship, upon shipment by Company. From the date of shipment, Company will warrant the System for a period of twelve (12) months so long as the System is used by Customer as instructed and pursuant to its operational guidelines. Such warranty shall include coverage for System defects, malfunctions, failures, or operational problems.(b) This warranty will become void and unenforceable if Customer improperly uses, operates, transports, maintains or alters the System. Fractora Resurfacing consumables and accessories are warranted for a period of thirty (30) days from the date of shipment. System replacement parts other than the items stated above that are purchased outside of this warranty period are warranted for a period of thirty (30) days from the date of shipment from Company.(c) No expressed or implied warranties are made by way of these Terms and Conditions other than as stated herein, and Customer acknowledges that any additional warranty coverage provided by Company must be memorialized in a writing from the Company whether it is for goods, products or services.
3. ELITERA RF & IPL & LASER Handpiece Warranty. Company warrants that the handpiece is free from defect for a period of three (3) years or 300,000 pulses, whichever comes first. All other parts of the device are covered for the remainder of the original warranty. THE OBLIGATIONS OF COMPANY UNDER THIS WARRANTY ARE LIMITED, IN ITS EXCLUSIVE OPTION, TO REPAIR OR REPLACE PARTS AND MATERIALS WHICH PROVE TO BE DEFECTIVE. Any warranty stated herein is null and void a) where the System is unpacked, installed, serviced, and/or repaired by person(s) other than an authorized Company service representative; b) where service is required due to the Customer’s failure to operate or maintain the System in an manner consistent with the specifications and guidelines set forth in the System’s operator manual; and/or c) where service is required due to attempted or actual dismantling, disassembling, alteration, and/or modification of the System by person(s) other than an authorized Company service representative. Additional services, including, but not limited to telephone support, repair, maintenance, and refurbishment of equipment, may be purchased. THE FOREGOING WARRANTIES ARE THE SOLE AND EXCLUSIVE WARRANTY OBLIGATIONS OF COMPANY AND THE REMEDY PROVIDED ABOVE IS IN LIEU OF ANY AND ALL OTHER REMEDIES. THERE ARE NO OTHER AGREEMENTS, GUARANTEES, OR WARRANTIES, ORAL, WRITTEN, EXPRESSED, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. COMPANY MAKES NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO ANY PRODUCTS, EQUIPMENT OR SERVICES ORDERED THROUGH COMPANY ON BEHALF OF CUSTOMER AND PURCHASED BY CUSTOMER FROM THIRD PARTIES. COMPANY SHALL NOT BE LIABLE FOR LOST PROFITS OR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES DUE TO ANY CAUSE WHATSOEVER EVEN IF ADVISED AS TO HE POSSIBILITY OF SUCH DAMAGES. THE CUSTOMER AGREES THAT COMPANY’s LIABILITY IS SO LIMITED.
4. Integration Clause. These Terms and Conditions and the Customer Purchase Agreement comprise all of the terms of agreement between the Customer and the Company and no other term, provision, or arrangement may be considered.
5. Custom Equipment Policy: All devices are built to order. Once production has started, orders cannot be canceled, modified, or refunded under any circumstances. By placing an order and submitting payment, the client acknowledges and agrees to these terms, regardless of whether a separate contract is signed.  
6. Applicability. These Terms and Conditions ("Terms") govern all sales of products ("Products") by Élitera ("Seller," "we," "us," or "our") to any purchaser ("Buyer," "you," or "your"), regardless of the method of purchase, including but not limited to transactions through our website, direct sales, or other means. By purchasing Products from Elitera Aesthetics, you acknowledge and agree that these Terms apply to all sales and are legally binding upon you. 
7. Confidentiality of Manufacturing Partnerships. At Elitera Aesthetics, we are committed to delivering high-quality medical aesthetic equipment to our clients. To safeguard our proprietary business relationships and maintain a competitive advantage, we have established the following confidentiality policy regarding our manufacturing partnerships: a. Confidentiality of Manufacturing Details: • Specific information about our manufacturing partners, including their identities, locations, and proprietary processes, is considered confidential business information. This policy ensures the security of our supply chain and protects our competitive position in the market. b. Assurance of Quality and Compliance: • All Elitera Aesthetics products are manufactured in accordance with stringent quality standards. Elitera Aesthetics devices are intended strictly for professional use only by licensed medical providers, aestheticians, or trained personnel operating within the legal scope of their practice. By purchasing or using our equipment, you acknowledge that you are a qualified professional and assume responsibility for the appropriate use of the device in compliance with local, state, and federal regulations.Our devices are marketed in accordance with applicable FDA regulations. While certain models may be FDA-registered or cleared, not all Elitera Aesthetics devices have been individually submitted for FDA 510(k) clearance. As such, Elitera Aesthetics makes no claims of FDA approval or clearance unless explicitly stated in product documentation. It is the responsibility of the purchaser and operator to ensure all devices are used in accordance with their local jurisdiction’s laws and licensure requirements. Misuse, off-label application, or unauthorized operation may void any warranty or support agreements.While we do not disclose specific manufacturing details, we assure our clients that our products meet or exceed industry standards for safety and efficacy. c. Transparency in Product Information: • We provide comprehensive information about our products’ features, benefits, and compliance status. However, details pertaining to our manufacturing partnerships remain confidential to protect our business interests. This policy reflects our dedication to maintaining the trust of our clients and partners by ensuring that our business practices support the delivery of exceptional products while safeguarding the proprietary aspects of our operations. d. Product Origin and Global Sourcing: Elitera Aesthetics equipment is developed through partnerships with specialized manufacturers and engineering teams across the globe. Many components are sourced from leading international suppliers in countries such as Germany, Korea, and others. Final assembly and system integration are conducted under the direction of our proprietary manufacturing processes. Due to the proprietary nature of our sourcing relationships and to protect the integrity of our supply chain, specific factory locations and assembly partners are not disclosed. Statements referring to product quality or component sourcing from global regions reflect the international nature of our development process and are not to be interpreted as claims of final manufacturing origin or country-of-origin certification. Elitera Aesthetics guarantees that all devices are delivered fully functional, quality-inspected, and supported with training and documentation appropriate for professional use.